CABS · City of Victoria Falls

Pay the city.

Four ways to settle a municipal bill without joining a queue.

Client
CABS
Partner
City of Victoria Falls
Deliverable
Campaign series
Four executions
Year
Pending
A couple in front of Victoria Falls holding a phone showing a successful CABS payment

01 / The work

A municipal bill, paid from anywhere.

A campaign series for CABS and the City of Victoria Falls, putting four digital routes to a municipal bill payment in front of residents — and making the falls themselves the ground every execution stands on.

The series runs from instruction to outcome. The first executions teach the steps. The last ones simply show the screen that says Payment Successful, held up in front of the falls by people who are already somewhere else.

02 / The four routes

Whichever one is already in your hand.

Every execution in the series carries the same four channels, so no single route is the campaign and none of them is the only way in.

  • CABS Mobile App
  • Internet Banking
  • WhatsApp “hi” on 0777 227 227
  • Dial *227#

03 / The steps

Instruction as the creative.

Two of the four executions do something advertising usually avoids: they print the whole sequence. Eleven steps for the app, four for USSD, set as plainly as a receipt.

CABS Mobile App

Eleven
steps

  • Open mobile App
  • Enter Pin
  • Select Bill payments
  • Select Account
  • Select Municipalities
  • Select City of Vic Falls
  • Select Make Payment
  • Enter Account number
  • Enter Amount
  • Validate Account details
  • Confirm transaction

Dial *227#

Four
steps

  • Dial *227#
  • Enter your PIN and select Bill Payments
  • Choose Currency, then select Municipalities City of Victoria Falls
  • Enter your account number and confirm detail

04 / The series

One falls, four executions.

The falls change state across the series — dusk, deep blue, full daylight — so the set reads as one place seen four times rather than one photograph reused.

CABS mobile app execution showing the eleven payment steps
Mobile app — the steps
USSD execution showing the four steps beside the app interface
USSD — preferred platform
Payment Successful execution with the four channel routes
Payment successful
Couple holding the successful payment screen in front of Victoria Falls
Securely with CABS

05 / Results

Not published here yet.

Metrics pending — transaction volumes, channel split and campaign reach to be supplied by the client team. Nothing is published until it is confirmed.

Campaign dates pending — the flight dates are not stated on the artwork.

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